Deadwood Collectable Knives - About Deadwood Knives

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Welcome to Deadwood Knives!

We understand there are a million reasons to shop for a quality knife, but only one reason to buy one...confidence in the sale. You work hard for the ability to own a quality piece of cutlery and we honor that by offering the best knife...at the best price...with the best service...everyday! We strive to be the easiest, most friendly way to shop for quality cutlery around the globe. Our simple, but informative website design has proven to be invaluable as our popularity continues to grow... even in today's economy! We know what happens when you put a lot of hard work and excellent customer service into your business, and we know you do too. Here are some of our highlights:

- A Wide Selection of the World's Finest Pocket Knives... New Knives added every week!

- Friendly, Award-winning Customer Service... If your not happy, we're not happy!

- Extreme Ease-of-use... If you find an easier way to shop for knives on the Web, we want to know about it!

- Product Confidence... All Knives are New and come with a Lifetime Warranty!

- Same/Next Day Ship Out on All Orders... We know you want your new knives As Soon As Possible!

- Almost any Payment Method... From Personal Checks to PayPal, Credit Cards to Money Orders... we even do Lay-Away!

- Multiple Product Photos... We provide, at least, 4 big, bold, beautiful photos of every knife!

- Informative Product Descriptions... Always know what your buying!

- Deadwood's New Knife Hunt... Track down the perfect knife, out of thousands... Fast!

- Strong Work Ethic... Even in a souring economy, we're committed to get you the best price AND service!

- Global Ambitions... We ship internationally everyday!

- We can Whittle with the "Best of 'em"... well, okay... at least the "Rest of 'em"!
FAQ

How old do I have to be to order a knife?

You must be 18 YEARS OF AGE OR OLDER to order from DeadwoodKnives.com!!!

Is your online store safe and secure?

Deadwood Knives strongly believes in protecting your privacy and personal information. We will not share your personal information with other parties for any purpose. Online orders are processed by ChannelAdvisor using secure 128-bit encrypted server technology(The Best in the Business). You will never have to worry about your personal information while shopping on DeadwoodKnives.com.

How can I trust Deadwood Knives?

Deadwood Knives believes in superior customer service! We strive to make your buying experience enjoyable and we want you to be satisfied. We are a member of the Better Business Bureau OnLine Reliability Program and if you have ANY questions or concerns, contact us here anytime! Click on the BBB logo(bottom left) to get the company report.

Can I use Deadwood's knife photos?

Deadwood Knives makes available the information on this site for public “viewing” only. Copyright on all text, graphics, and photo images is retained by Deadwood Knives. Subject to Legal action…It is unlawful to distribute the text or images to others or duplicate this information in any way without current, prior express written consent of Deadwood Knives. The watermark can not be removed under penalty of law. The name Deadwood Knives may not be used in advertising or publicity pertaining to the distribution of this documentation without current, prior express written consent of Deadwood Knives. The information obtained from Deadwood Knives web site may be printed on a computer printer for personal use, stored as files on a computer for personal use, or referenced from your own documents provided that the copyright notice appears on every copy of the publication or any portion thereof. Deadwood Knives reserves all other rights.

What do I do with a defective knife?

All knives are under a lifetime warranty. You can send your knife directly to the manufacturer OR you may return it to Deadwood Knives and we will exchange it for you, if possible.

How long does shipping take?

Deadwood Knives guarantees shipping the same day payment clears (until 4PM EST). We cannot, however, guarantee Postal Service performance. Most items do arrive within a week. International can be expected in 6-14 days. If you need your item quicker, then choosing the Priority Mail shipping option is recommended. Additional charges do apply for Priority Mail and International.

Can I combine shipping on two separate orders?

Sure! If you purchase more than one item from Deadwood Knives, you can combine your shipping charges. Combined shipping applies to items to be shipped together in one shipment. Just complete your shopping before paying to combine. When you complete the checkout process, the shipping will be automatically combined for you (for US orders). For International orders, please contact us here.

Are Alaska, Hawaii, and Puerto Rico considered International shipping?

Do you accept foreign checks or international money orders?

No international personal checks, please. Money Orders and Cashiers Checks must be in U.S. dollars and drawn on a U.S. bank.

Is international shipping insurable?

Yes! Deadwood Knives recommends insuring your item. However, insuring your item is optional. You can add insurance during the checkout process. The cost is $1.95 for every $100 of your order. We are not liable for lost packages.

Do you drop-ship your knives from other companies?

No, we do not drop ship! Our entire inventory is on hand ready to ship from our own All-American facility.

What shipping carrier does Deadwood Knives use?

We use USPS, other shipping carriers might be available upon request and extra fees might apply.

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