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Do you combine shipping?
Do you ship Internationally?
How long is the knife?
Where do you ship from?
Has my knife shipped yet?
Do you have a tracking number for my knife?
Will I receive the knife pictured?
Do you provide knife appraisals?
How old do I have to be to order a knife?
  You should always check your local laws. You must be at least 18 YEARS OF AGE OR OLDER to order from DeadwoodKnives.com, unless further local restrictions apply.

Is your online store safe and secure?
  Deadwood Knives strongly believes in protecting your privacy and personal information. We will not share your personal information with other parties for any purpose. Online orders are processed by ChannelAdvisor using secure 128-bit encrypted server technology (The Best in the Business). Deadwood Knives is monitored and scanned daily by McAfee Security to protect you from identity theft, viruses, spyware and other online threats. You will never have to worry about your personal information while shopping on DeadwoodKnives.com.

How can I trust Deadwood Knives?
  Deadwood Knives believes in superior customer service! We strive to make your buying experience enjoyable and we want you to be satisfied. We are a member of the BBB (Better Business Bureau) OnLine Reliability Program and if you have ANY questions or concerns, contact us here anytime! You may click on the BBB logo(bottom left) to get the company report.

Can I use Deadwood's knife photos?
  Deadwood Knives makes the information on this site available for public “viewing” only. Copyright on all text, graphics, and photo images is retained by Deadwood Knives. Subject to Legal action…It is unlawful to distribute the text or images to others or duplicate this information in any way without current, prior express written consent of Deadwood Knives. The watermark can not be removed under penalty of law. The name Deadwood Knives may not be used in advertising or publicity pertaining to the distribution of this documentation without current, prior express written consent of Deadwood Knives. The information obtained from Deadwood Knives web site may be printed on a computer printer for personal use, stored as files on a computer for personal use, or referenced from your own documents provided that you have prior written consent and the copyright notice appears on every copy of the publication or any portion thereof. Deadwood Knives reserves all other rights.

What do I do with a defective knife?
  All knives are under a manufacture lifetime warranty, unless stated otherwise. You can send your knife directly to the manufacturer anytime OR you may return it to Deadwood Knives up to 30 days from the purchase date.

How long does shipping take?
  Deadwood Knives guarantees ship-out the same day payment clears (until 4PM EST), unless there is a problem... We will then contact you. And although we cannot guarantee the Postal Service performance, most items do arrive within 2-6 days. International can be expected in 6-18 days. If you need your item quicker, then we offer Priority Mail & Overnight shipping options as well. Additional charges do apply for Priority Mail, Overnight and International shipping.

Can I combine shipping on two separate orders?
  Sure! If you purchase more than one item from Deadwood Knives, you can combine your shipping charges. Combined shipping applies to items to be shipped together in one shipment. Just complete your shopping before paying to combine. When you complete the checkout process, the shipping will be automatically combined for you..

Are Alaska, Hawaii, and Puerto Rico considered International shipping?
  No, they are all considered Domestic shipping!

Do you accept foreign checks or international money orders?
  No international personal checks, please. Money Orders and Cashiers Checks must be in U.S. dollars and drawn on a U.S. bank.

Is international shipping insurable?
  Yes! Deadwood Knives recommends insuring your item. However, insuring your item is optional. You can add insurance during the checkout process. The cost is $1.95 for every $100 of your order. We are not liable for lost packages.

Do you drop-ship your knives from other companies?
  No, we do not drop ship! Our entire inventory is on hand ready to ship from our own All-American facility.

What shipping carrier does Deadwood Knives use?
  We use USPS, other shipping carriers might be available upon request and extra fees might apply.
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100% GUARANTEE

We at Deadwood Knives® want you to be happy with your purchase. So, up to 30 days from the date of delivery, if for any reason, your experience is not satisfactory... let us know! We will gladly refund your purchase price for any reason. Simply return your purchase, unused in it's original condition and packaging, and we will reverse your transaction. Restocking fee may apply. Please feel free to contact us with any questions.
Payment Methods

-Credit Cards
American Express®, Discover®, MasterCard®, Visa®... we accept them all.

-PayPal®
"The world’s most-loved way to pay and get paid."

-Checks
Whether Personal or Business check, please allow 7 business days from the time we receive the check for the payment to clear the bank before your order is shipped. We'll be happy to hold your order , up to 7 days, until we receive your payment in the mail. Checks must be in U.S. dollars and drawn on a U.S. bank.

-Money Orders, Certified Checks & Cashier Checks
We'll be happy to hold your order , up to 7 days, until we receive your payment in the mail. Money Orders, Certified Checks & Cashier Checks must be in U.S. dollars and drawn on a U.S. bank.

-Lay-Away
Our Free Lay-Away Promotion allows us to hold items for you at no extra charge. Any customer willing to pay down 30% of the transaction total has up to 90 days to pay off the other 70% of the total. And, we do allow exchanges on Lay-Away orders, but no refunds. The Free Shipping Promotion may not apply in some cases.

-Deadwood Knives® Gift Cards & Deadwood Knives® Gift Certificates

Shipping Policy

Standard U.S. Shipping- FREE
Our "Free Shipping, Hassle Free" promotion applies to ALL Standard USPS Domestic shipping & handling charges on our website (DeadwoodKnives.com) orders only. We will pay for 100% of ALL Standard USPS Domestic shipping and handling charges.  And, you will still enjoy our Same/Next Day Ship-Out once your payment has cleared, because we believe in offering the most "hassle free" shopping experience possible.

Priority U.S. Shipping-
U.S. Priority delivery usually arrives within 2-4 days from ship-out. However, we can not guaranteed delivery service performance. We offer Same Day Ship-Out if your payment clears before 4pm EST. 

Overnight U.S. Shipping-
U.S. Express Mail is our fastest service, with overnight delivery to most U.S. addresses, including P.O. Boxes. (Some remote addresses may take up to 2 days to arrive.) Sunday and holiday delivery may also be available for additional fee, please call for details. You will also enjoy Same Day Ship-Out if your payment clears before 4pm EST.  Express shipping includes signature proof of delivery.

International Shipping- 50% Off
We will pay 50% of ALL Standard USPS International shipping and handling charges.  And, you will still enjoy our Same/Next Day Ship-Out, because we believe in offering the most "hassle free" shopping experience possible. This promotion does not apply to Germany, Spain, and China due to complications... please contact us if you need delivery to these countries.

Shipping Insurance-
Insuring your shipment is encouraged! Shipping insurance will allow for replacement or refund of an item that has been lost or damaged during delivery. In the event of a damaged or lost item during shipment, please notify Deadwood Knives® immediately by emailing your full name, a description of the item and a detailed description of the damage to us, here. Without shipping insurance, damaged or lost items cannot be replaced.

All shipping & handling prices are calculated based on the size and weight. The exact cost of shipping and handling will be shown on the screen before you submit the order. Shipping insurance is recommended... we are not responsible for the loss or damage of uninsured items. Shipping charges are nonrefundable, once your package is shipped. If your paying with a personal check, please allow up to seven (7) business days for payment to clear before shipment.

Shipping Policy

Standard U.S. Shipping- FREE
Our "Free Shipping, Hassle Free" promotion applies to ALL Standard USPS Domestic shipping & handling charges on our website (DeadwoodKnives.com) orders only. We will pay for 100% of ALL Standard USPS Domestic shipping and handling charges.  And, you will still enjoy our Same/Next Day Ship-Out once your payment has cleared, because we believe in offering the most "hassle free" shopping experience possible.

Priority U.S. Shipping-
U.S. Priority delivery usually arrives within 2-4 days from ship-out. However, we can not guaranteed delivery service performance. We offer Same Day Ship-Out if your payment clears before 4pm EST. 

Overnight U.S. Shipping-
U.S. Express Mail is our fastest service, with overnight delivery to most U.S. addresses, including P.O. Boxes. (Some remote addresses may take up to 2 days to arrive.) Sunday and holiday delivery may also be available for additional fee, please call for details. You will also enjoy Same Day Ship-Out if your payment clears before 4pm EST.  Express shipping includes signature proof of delivery.

International Shipping- 50% Off
We will pay 50% of ALL Standard USPS International shipping and handling charges.  And, you will still enjoy our Same/Next Day Ship-Out, because we believe in offering the most "hassle free" shopping experience possible. This promotion does not apply to Germany, Spain, and China due to complications... please contact us if you need delivery to these countries.

Shipping Insurance-
Insuring your shipment is encouraged! Shipping insurance will allow for replacement or refund of an item that has been lost or damaged during delivery. In the event of a damaged or lost item during shipment, please notify Deadwood Knives® immediately by emailing your full name, a description of the item and a detailed description of the damage to us, here. Without shipping insurance, damaged or lost items cannot be replaced.

All shipping & handling prices are calculated based on the size and weight. The exact cost of shipping and handling will be shown on the screen before you submit the order. Shipping insurance is recommended... we are not responsible for the loss or damage of uninsured items. Shipping charges are nonrefundable, once your package is shipped. If your paying with a personal check, please allow up to seven (7) business days for payment to clear before shipment.

Return Policy

Customers may return items up to 30 days from the date of delivery. The item must be unused, and in its original condition & packaging. Please include your name, phone number, and a brief reason why the item was returned. Upon receiving the product, in acceptable condition, we will replace it or refund your purchase price, minus our cost for shipping and handling (including customs fees for international) as a restocking fee. Customers are responsible for the return of all unwanted item(s).

Insuring your item is encouraged! In the event of a damaged or lost item during shipment, please notify Deadwood Knives® immediately by emailing your full name, a description of the item and a detailed description of the damage to us, here. Insurance of your item will allow for a replacement or refund of the lost or damaged item. Without insurance, damaged or lost items cannot be replaced.

Security Policy

Online orders are processed using 128-bit encryption, secure server technology. Since secure connections are generally slower, they are used during the checkout process only. During the secure checkout process, you should be able to see a small closed lock in your browser window, indicating a secure connection. If you abort the checkout process by returning to a non-secure page, you may receive a message that you are transmitting data from a secure site to a non-secure site. If you receive such a message, you may safely continue. No information entered during checkout will leave this website, or be passed back to any of our non-secure pages. Only data required to keep your shopping session alive is passed to our non-secure pages.