Standard U.S. Shipping- FREE
Our "Free Shipping, Hassle Free" promotion applies to ALL Standard USPS Domestic shipping & handling charges on our website (DeadwoodKnives.com) orders only. We will pay for 100% of ALL Standard USPS Domestic shipping and handling charges. And, you will still enjoy our Same/Next Day Ship-Out once your payment has cleared, because we believe in offering the most "hassle free" shopping experience possible.
Priority U.S. Shipping-
U.S. Priority delivery usually arrives within 2-4 days from ship-out. However, we can not guaranteed delivery service performance. We offer Same Day Ship-Out if your payment clears before 4pm EST.
Overnight U.S. Shipping-
U.S. Express Mail is our fastest service, with overnight delivery to most U.S. addresses, including P.O. Boxes. (Some remote addresses may take up to 2 days to arrive.) Sunday and holiday delivery may also be available for additional fee, please call for details. You will also enjoy Same Day Ship-Out if your payment clears before 4pm EST. Express shipping includes signature proof of delivery.
International Shipping- 50% Off
We will pay 50% of ALL Standard USPS International shipping and handling charges. And, you will still enjoy our Same/Next Day Ship-Out, because we believe in offering the most "hassle free" shopping experience possible. This promotion does not apply to Germany, Spain, and China due to complications... please contact us if you need delivery to these countries.
Insuring your shipment is encouraged! Shipping insurance will allow for replacement or refund of an item that has been lost or damaged during delivery. In the event of a damaged or lost item during shipment, please notify Deadwood Knives® immediately by emailing your full name, a description of the item and a detailed description of the damage to us, here. Without shipping insurance, damaged or lost items cannot be replaced.
All shipping & handling prices are calculated based on the size and weight. The exact cost of shipping and handling will be shown on the screen before you submit the order. Shipping insurance is recommended... we are not responsible for the loss or damage of uninsured items. Shipping charges are nonrefundable, once your package is shipped. If your paying with a personal check, please allow up to seven (7) business days for payment to clear before shipment.
Our Free LayAway Promotion allows us to hold items for you at no extra charge. Any customer willing to pay down 30% of the transaction total has up to 90 days to pay off the other 70% of the total. And, we do allow exchanges on LayAway orders, but no refunds. The Free Shipping Promotion may not apply in some cases. Please contact us for more details.
Customers may return items up to 30 days from the date of delivery. The item must be unused, and in its original condition & packaging. Please include your name, phone number, and a brief reason why the item was returned. Upon receiving the product, in acceptable condition, we will replace it or refund your purchase price, minus our cost for shipping and handling (including customs fees for international) as a restocking fee. Customers are responsible for the return of all unwanted item(s).
Insuring your item is encouraged! In the event of a damaged or lost item during shipment, please notify Deadwood Knives® immediately by emailing your full name, a description of the item and a detailed description of the damage to us, here. Insurance of your item will allow for a replacement or refund of the lost or damaged item. Without insurance, damaged or lost items cannot be replaced.
Deadwood Knives® strongly believes in protecting your privacy and personal information. We will not share your personal information with other parties for any purpose. Also, unlike some of the other guys, your credit/debit card information will never be stored on our website. And like most websites, we use Google® tracking services that collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful or what matters most to you online. We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. Please note that the cookie Google® adds to a user's computer when he/she clicks on an ad expires in 30 days. This measure, and the fact that Google® uses separate servers for conversion tracking and search results, protects the user's privacy.
Online orders are processed using 128-bit encryption, secure server technology. Since secure connections are generally slower, they are used during the checkout process only. During the secure checkout process, you should be able to see a small closed lock in your browser window, indicating a secure connection. If you abort the checkout process by returning to a non-secure page, you may receive a message that you are transmitting data from a secure site to a non-secure site. If you receive such a message, you may safely continue. No information entered during checkout will leave this website, or be passed back to any of our non-secure pages. Only data required to keep your shopping session alive is passed to our non-secure pages.
Deadwood Knives® makes available the information on this site for public viewing. Copyright on all text, graphics, and photo images is retained by Deadwood Knives®. It is unlawful to distribute the text or images to others or duplicate this information in any way without current, prior express written consent of Deadwood Knives®. The name Deadwood Knives® may not be used in advertising or publicity pertaining to the distribution of this documentation without current, prior express written consent of Deadwood Knives®. The information obtained from Deadwood Knives® web site may be printed on a computer printer for personal use, or stored as files on a computer for personal use. Upon written consent, you may reference from your own documents providing the copyright notice appears on every copy of the publication or any portion thereof. Deadwood Knives® reserves all other rights.
Deadwood Knives® does not represent any company whose "logo" or "brand name" is displayed on this website, nor do they represent Deadwood Knives®.