All shipping & handling prices are calculated based on the size and weight. The exact cost of shipping and handling will be shown on the screen before you submit the order. Shipping insurance is recommended... we are not responsible for the loss or damage of uninsured items. Shipping charges are nonrefundable, once your package is shipped. If your paying with a personal check, please allow up to seven (7) business days for payment to clear before shipment.
Standard U.S. Shipping - 100% FREEU.S. Standard delivery(USPS First-Class Mail) usually arrives within 5-7 days from ship-out*. Our "Free Shipping, Hassle Free" promotion applies to ALL Standard USPS Domestic shipping & handling charges on our website (www.DeadwoodKnives.com) transactions only. We will pay for 100% of ALL Standard USPS Domestic shipping and handling charges! And, you will still enjoy our Same/Next Day Ship-Out* once your payment has cleared, because we believe in offering the most "hassle free" shopping experience possible.
Priority U.S. ShippingU.S. Priority delivery(USPS Priority Mail) usually arrives within 2-4 days from ship-out, although, we can not guaranteed delivery service performance. We can, however, offer Same/Next Day Ship-Out* on all U.S. domestic orders.
U.S. 1-2 Day Express ShippingUSPS Priority Express Mail 1-2 Day delivery is our fastest service, with overnight delivery to most U.S. addresses, including P.O. Boxes. However, some addresses may take up to 2 days to arrive. Sunday and holiday delivery may also be available for additional fee, please contact us for details. And, as always, we offer Same/Next Day Ship-Out* on all domestic orders. Express shipping requires signature proof of delivery, unless special arrangements are made prior to ship-out.
UPS Ground - 50% OffUPS Ground is a domestic delivery service that usually arrives within 3-5 days from ship-out, however, we can not guaranteed delivery service performance. And, as always, we offer Same/Next Day Ship-Out* on all domestic orders.
UPS Next Day AirUPS Next Day Air is a domestic delivery service(with some limitations in Alaska and Hawaii) that arrives within 1 business day from ship-out date. And, as always, we offer Same/Next Day Ship-Out* on all domestic orders. Weekend delivery may also be available for additional fee, please contact us for details.
International Shipping - 50% OffWe will pay 50% of all Standard(First-class) USPS International shipping and handling charges. And, most international deliveries will also enjoy our Same/Next Day Ship-Out*, because we believe in offering the most "hassle free" shopping experience around world. Standard International Shipping is not available to some countries (ex. Germany, Spain, and China) due to complications. Please contact us if you need delivery to these countries or if you are unable to complete your transaction... alternate shipping methods may be available.
International Express ShippingUSPS Priority Mail Express International is available to most countries and will usually arrive in 4-6 days on average. Delivery time is not guaranteed and greatly depends on delivery location and possible customs delays. The majority of International Express deliveries will also enjoy our Same/Next Day Ship-Out*, because we believe in offering the most "hassle free" shopping experience around world. Please contact us if you need more details, or if you are unable to complete your transaction.
Shipping InsuranceInsuring your shipment is encouraged... once your package is shipped, we are not responsible for the loss or damage of uninsured items! This is why shipping insurance is selected by default, but still optional. Shipping insurance will allow for replacement or refund of an item that has been lost or damaged during delivery. In the event of a damaged or lost item during shipment, please notify Deadwood Knives® immediately by emailing your full name, a description of the item and a detailed description of the damage, here.
*All "In-stock" items are on-hand and ready to ship, not back-ordered in someone else's warehouse. Transactions completed by 4pm EST will be shipped out the same day, barring any unexpected complications.
LAYAWAY POLICYOur Free LayAway Promotion allows us to hold items for you at no extra charge. Any customer willing to pay down 30% of the transaction total has up to 90 days to pay off the other 70% of the total. And, we do allow exchanges on LayAway orders, but no refunds. The Free Shipping Promotion may not apply in some cases. Please contact us for more details.
GIFT CARD/CERTIFICATE POLICYDeadwood Knives® Gift Cards/Certificates can be applied to any purchase on www.Deadwoodknives.com and expire 1 year from the date of purchase. Gift Card Codes can be e-mailed to you or directly to a recipient. We allow exchanges on Gift Card/Certificate orders, but no refunds. Please contact us for more details.
Customers may return items up to 60 days from the date of delivery. The item must be unused, and in its original condition & packaging. Please include your name, phone number, and a brief reason why the item was returned. Upon receiving the product, in acceptable condition, we will replace it or refund your purchase price, minus our cost for shipping and handling (including customs fees for international) as a restocking fee. Customers are responsible for the return of all unwanted item(s).
Insuring your item is encouraged! In the event of a damaged or lost item during shipment, please notify Deadwood Knives® immediately by emailing your full name, a description of the item and a detailed description of the damage to us, here. Insurance of your item will allow for a replacement or refund of the lost or damaged item. Without insurance, damaged or lost items cannot be replaced.
Deadwood Knives® strongly believes in protecting your privacy and personal information. We will not share your personal information with other parties for any purpose. Also, unlike some of the other guys, your credit/debit card information will never be stored on our website. And like most websites, we use Google® tracking services that collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful or what matters most to you online. We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. Please note that the cookie Google® adds to a user's computer when he/she clicks on an ad expires in 30 days. This measure, and the fact that Google® uses separate servers for conversion tracking and search results, protects the user's privacy.
All online orders are processed using 128-bit encryption, secure server technology and meet PCI DSS(Payment Card Industry Data Security Standard) compliance regulations set by the PCI Security Standards Council. Since secure connections are generally slower, they are used during the checkout process only. During the secure checkout process, you should be able to see a small closed lock in your browser window, indicating a secure connection. If you abort the checkout process by returning to a non-secure page, you may receive a message that you are transmitting data from a secure site to a non-secure site. If you receive such a message, you may safely continue. No information entered during checkout will leave this website, or be passed back to any of our non-secure pages. Only data required to keep your shopping session alive is passed to our non-secure pages.
Deadwood Knives® makes available the information on this site for public viewing. Copyright on all text, graphics, and photo images is retained by Deadwood Knives®. It is unlawful to distribute the text or images to others or duplicate this information in any way without current, prior express written consent of Deadwood Knives®. The name Deadwood Knives® may not be used in advertising or publicity pertaining to the distribution of this documentation without current, prior express written consent of Deadwood Knives®. The information obtained from Deadwood Knives® web site may be printed on a computer printer for personal use, or stored as files on a computer for personal use. Upon written consent, you may reference from your own documents providing the copyright notice appears on every copy of the publication or any portion thereof. Deadwood Knives® reserves all other rights.
Deadwood Knives® does not represent any company whose "logo" or "brand name" is displayed on this website, nor do they represent Deadwood Knives®.
RELEASE, ASSUMPTION OF RISK,
AND WAIVER OF LIABILITY AND INDEMNITY AGREEMENT
Deadwood Knives.com (“DK”) sells knives and related items only to persons who can legally purchase and own such items in the jurisdiction where they reside. Any person’s purchase of DK items, whether in person, by telephone, mail, or the Internet, legally binds said person and their heirs, assigns, transferees, and personal representatives as follows:
When any person orders and purchases items from DK, said persons represent that they are of legal age to purchase the items and that the items can be purchased and owned in their country, state, county, and/or city of residence. By offering items for sale, DK does not represent or warrant that any specific purchaser may legally purchase, own, or possess the items purchased. CHECK YOUR LOCAL LAWS!
Knives and related DK items may be dangerous, even deadly, if not used properly, or if used negligently, and/or illegally. When individuals purchase items from DK, they agree that they will use the purchased items in a safe and legal manner, consistent with all applicable laws, recognized safety rules, and good common sense. Individual persons further agree that they will take such steps as may be reasonably necessary or required by applicable law to keep DK items out of the hands of underage persons, untrained and/or immature persons. When individuals purchase items from DK, they agree to assume all risks related to and/or arising from their ownership and use of said items and agree to indemnify and hold DK harmless from any and all claims brought by any person or entity against DK related to and/or arising from their ownership and/or use of said items.
Deadwood Knives.com would like for all persons to know that any and all information given in the description of any item is to the best of our knowledge. In the event the item proves not to be as advertised, DK will fully refund the purchase price, but disclaims any other liability. A restocking fee may apply. DK uses only stock photos, due to the infeasibility of photographing each individual knife/item. All photos are property of DK, please refer to Copyright policy.